Privacy Policy

Effective Date: 01, February, 2025

Welcome to Cotnest("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or services (collectively, the "Services"). By signing up for or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information when you use our Services:

Personal Information

Cotnest collects and processes the following personal information for account verification, communication, and transaction purposes, including the referral commission program:

• Full Name: Collected during account registration and verification.
• Email Address: Used for account creation, communication, and service updates
• Mobile Number: Required for verification, notifications, and customer support.
• ID Proof (e.g., Aadhaar, Passport, Driver’s License): Necessary for identity verification and compliance with legal regulations
• PAN Card: Required for tax compliance and financial transactions related to referral commissions.
• Bank Account Details: Used for processing payments and withdrawals for purchases and referral commissions.

All collected information is handled securely and will not be shared with third parties without user consent, except as required by law

Usage Data

We automatically collect information about how you interact with our Services, such as your IP address, browser type, device information, and pages visited.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes

To Provide and Improve Our Services

• To create and manage your account.
• To process transactions and provide customer support.
• To improve the functionality and user experience of our Services

For Marketing Purposes

We may use your email address and mobile number to send you promotional materials, updates, and offers about our Services. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

For Transactional Purposes

Your bank account details and payment information will be used solely for processing payments and completing transactions.

For Legal and Security Purposes

• To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
• To protect the security and integrity of our Services.

How We Store Your Information

Data Storage

• Cotnest securely stores personal information, including email addresses, mobile numbers, bank account details, name, ID proof, and PAN card, in its company database.
• We implement industry-standard security measures to protect this data from unauthorized access, disclosure, or misuse. However, while we take all necessary precautions, Cotnest will not be held responsible in the event of any unforeseen security breaches or system glitches.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, email service providers, and analytics platforms.

For Legal Reasons

We may disclose your information if required by law or to protect our rights, property, or safety.

With Your Consent

We may share your information with third parties if you provide explicit consent.

Your Rights and Choices

Access and Update Your Information

You can access and update your personal information by logging into your account or contacting us directly

Opt-Out of Marketing Communications

You can opt out of receiving marketing emails or messages by following the unsubscribe instructions included in each communication

Data Deletion

You may request the deletion of your personal information, subject to legal and contractual obligations.

Security Measures

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Responsibilities

By providing your personal information, you ensure that:

• All the information you provide is true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update it as necessary.

Children's Policy

Users under eighteen may use our services and make purchases only with parental or legal guardian consent, and we do not knowingly collect their personal information without such consent.

Links to Other Websites

Our service may contain links to third-party websites that are not operated by Cotnest. If you choose to visit those sites, please review their privacy policies as we are not responsible for their content, privacy practices, or policies.

Changes to This Privacy Policy

From time to time, we may update our Privacy Policy to reflect changes in our practices or for other operational reasons. We encourage you to review this page regularly for updates. Any changes will be posted here, and the revised policy will be effective immediately.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@cotnest.com. By signing up for or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.